Are signpost reviews a scam9/7/2023 ![]() I said "let's do it" and gave Roger my billing information. At first he said that there was no room to budge considering how deeply discounted his prices are already but then I started throwing out numbers to him until we finally came to an agreement on a price. I let Roger know that I was interested in making a purchase but I asked him if the price was the 'absolute best' that he could offer me. Now, Fascinating Diamond's selection is already discounted when compare to all the other stores that I had been to, however I knew that it was possible that there may have been a little room to negotiate. He also stated that there was a 100% satisfaction guarantee within the first 30 days, and that if I was unsatisfied with the final product for any reason I would receive a complete refund.Īfter speaking with Roger on the phone, I was finally comfortable enough were I would place an order but there was just one more thing, the price. I was honest with him and told him my concerns of placing an order online for such a large amount of money but he assured me that they were a legitimate retailer, with an A+ rating from the BBB and also directed me to all of those positive reviews that I had already thoroughly read through. Over the phone, Roger was extremely helpful, he said that he had noticed that I had placed the ring in the cart a few times but didn't make it all the way through the checkout process and asked if there was anything that he could do to help me come to a decision. Now I will admit that I actually thought about making the drive out to New York, but it wasn't exactly feasible and so a phone call had to do. ![]() After customizing the ring and placing it in the shopping cart a few times without actually pulling the trigger yet, I decided to call and speak with someone at Fascinating Diamonds over the phone to help ease my nerves. Now obviously I was a little skeptical about spending thousands of dollars on a diamond ring from an online retailer, let alone one that isn't a big name like Jarod's or Kay's but after thoroughly checking reviews for Fascinating Diamonds online and comparing their prices to other retailers I decided to take a leap of faith and place an order.īefore placing the order I made sure that they had the ring that I wanted (or Kelly wanted I should say) on their website. After going to all the local jewelry stores and searching over and over on the internet, I stumbled upon a website that mentioned Fascinating Diamonds. I bought Kelly's engagement ring a little over a year ago from Fascinating Diamonds. One advice for buyer: follow up with salesperson because they care and do check the details of the item received carefully if you buy as a present to someone! Happy buying! So 4 starts overall because they have nice designs and very good customer service that I didn't feel being left alone in such situation. I acknowledge his effort and that sometimes things just went out of our way. In the end, Roger agreed to refund me back the difference between 14K and 18K. It's not really nice to tell the person to go check the quality herself as I have been back to the US by the time she found out. He mentioned as it was a rush order so it was engraved wrongly, he said I could check it with any goldsmith stores. I emailed Roger again as I purchased this with 18K, NOT 14K. Then when I gave my sister, she found out that the gold was 14K (as engraved on the earrings). There was a few hiccups with FedEx and I gotta pick the package up myself instead of being delivered. I called him even when he was in the train back home (he was in NY and I was in CA). I have heard from them so I emailed the salesperson (Roger). I have mentioned that I need the earrings in 3 days, if not, we had to cancel the order as I was flying away. I had a very hectic order with Fascinating Diamonds, I must say! I placed an urgent order for a pair of earrings for my sister.
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